Please go to your control panel and then check if you have configure this user Telephoney option as "disable audio and vidio". If so please enable logging on the client.

Then restart the client and verify the call option is still grayed out. Search under provisioning and verify the policy they are listed in and that the group listed has voice enabled.

Lync - Add a Contact Option grayed out. - Microsoft Community

My Lync call button is grayed out. Is there anything in my registry that could have grayed out the call button? It was working earlier today. The survey will appear here when you've completed your visit, so please do not close this window. Microsoft is conducting an online survey to understand your opinion of the Technet Web site.

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Lync-call-button-greyed-out | Ultimate Communications

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Why call to new number option is greyed out in lync client

Hi, For a single user the "Lync Call" option is grayed out? Did anyone experience the similar type of issue? Monday, May 02, 4: Hi, Please go to your control panel and then check if you have configure this user Telephoney option as "disable audio and vidio".

This can be beneficial to other community members reading the thread.

Tuesday, May 03, 2: But for the user, the telephony option is set as "PC to PC" not the "disable audio and video". Wednesday, May 04, 8: Proposed as answer by Mike He-MSFT Microsoft employee, Moderator Wednesday, August 10, 9: Thursday, July 28, Thursday, November 03, Would you like to participate?

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